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Two people talking during a coaching session

Do we need to change for 2022?

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This article was originally published in the newspaper “La Estrella” and is part of a biweekly column from the ICF Panama Chapter to disseminate what Professional Coaching is. It seeks to inform, create more awareness and differentiate professional coaching, in which the Coach is governed by ethical principles and is continually improving his or her skills.

See the original article in this link.

 

We live in a context in which change is no longer an event but a constant; in which stopping, thinking and consciously dedicating time to learning is increasingly important (as well as difficult due to the pace of life) to face the challenges of the future.

 

We are approaching the end of the 2021 year and I invite you to pause, reflect and integrate the lessons learned and plan for 2022.

 

How are the changes affecting us as individuals, families, teams and organisations?

  • What do we see and credit? What thoughts inhabit us? What beliefs are we focusing on?
  • How do we work and relate? What alliances, relationships and connections are we building?
  • Who are we being at different times, with different people and in different contexts?

 

Bringing awareness to how we feel, think, and are impacting our people of interest is important in a process of learning and change.

 

Complementarily validate our perception, with the perception of others, in periodic feedback and feedforward actions (suggestions for improvement) from our people of interest.

 

Having identified our values, talents, aspirations, patterns, environments in which we flourish, reactions and the impact on others, brings us a higher level of self-knowledge and self-awareness and allows us to clarify our strengths and weaknesses, perceive what differentiates us, what internal barriers we perceive, what resources we need and what we want to learn to enhance our value proposition considering the opportunities and threats of the context.

 

Identifying our triggers and perceiving where the stimuli that impact us come from helps us choose the behaviours that best serve our objectives, and not use emotional volatility as a tool for self-management and in the management of others.

 

Where are we on the curve of change? In denial, in resistance, in acceptance, in developing capabilities, or committed, investing time and resources in the process?

 

And what happens in our teams and organisations? How are they reacting to daily challenges, uncertainty and change? What are we looking at and co-creating? What value are we creating?

 

Environments of trust, psychological safety, high standards and responsibility, in which error is part of the learning process, are conducive to learning, taking risks and consequently more prepared for change as a constant. Conversely, environments of high control, micromanagement and low psychological security are related to anxiety and stress in change situations.

 

Having identified what communications we are having the majority of our time is also crucial in the context of change. Are we in the inform, say and ask? In persuading and negotiating? In co-creating and transforming? What mix of the three do we currently have and which one would we like or need to have?

 

The purpose of an organisation is changing, from creating value for shareholders to creating value for all stakeholders. What value are we creating for our internal and external stakeholders? What would our collaborators, teams, clients, suppliers and other stakeholders tell us about the path we are traveling and that we have to travel? What can we not stop paying attention to today, tomorrow and the future, in this context of change as a constant?

 

Increasingly, the management of polarities is a constant. Some examples of polarities we may be navigating are: results and well-being; today, tomorrow and the future; management and innovation; be strategic and operational; individuality and diversity. The current challenge is to manage both polarities simultaneously. It is shared leadership. It is developing a systemic vision, reinforcing relationships, connections and alliances.

 

An individual, executive, group or team coaching process supports, among others, creating new possibilities from the purpose and vision of the future, identifying patterns, adopting a perspective of curiosity, promoting creativity, trust, experimentation and responsibility. A professional coach, according to their specialty, has tools to support you on this path.

 

Author: Fátima Ribeiro

The author is a Coach in Professional Development, Leadership and Teams processes, ACC (ICF Associated Certified Coach), and member of the Board of Directors of ICF Panama.

Tigo Business invitation to Fátima Ribeiro's conference on team management

Coaching Tools in Team Management

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On September 9, 2021, I collaborated with TIGO Business with the conference “Coaching Tools in Team Management” for the SME segment with transmission for 9 markets (Bolivia, Colombia, Costa Rica, Guatemala, Honduras, Nicaragua, Panama, Paraguay and El Salvador).

Coaching is a creative process and the focus is on the future, on developing solutions.

Key coaching competencies such as establishing trust, being present, developing effective communication and facilitating learning and results are very important in the current hyperconnected context, with greater volatility, complexity and uncertainty.

In this conference we explore how leaders can use coaching tools in managing their teams, exploring tools that contribute to enhancing results and taking care of the well-being of teams, supporting leaders and entrepreneurs to face the challenges of today and the future.

Thanks to TIGO Business for the opportunity and to all the participants who joined us!

Poster for the Leadership and Team Development seminar at QLU

Leadership and Team Development Seminar and Workshop

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From August 19 to 22 I will be facilitating a Seminar Workshop “Leadership and Team Development” at QLU – Quality Leadership University in a dynamic and co-creation process.

The challenges of a global, complex, changing, diverse and hyperconnected world demand that today’s leadership be different. The basic principles remain, but the way of leading changes. We no longer see the leader as a superior being, focused on the task and providing structure and direction, we see him as a facilitator who is involved in dialogue and the participation of everyone. 

Create value for all stakeholders, working with systemic conflicts, being members of multiple teams and working virtually are some of the challenges organisations currently face.

I will share, among others, knowledge and practices from my learning with Dr. Marshall Goldsmith and Dr. Peter Hawkins, professors, authors and coaches recognised worldwide for their work on leadership, team development and value creation in organisations.

Accede here to more information about the programme.

a hug,

Fatima Ribeiro

Fátima Ribeiro with Marshall Goldsmith

A day with Marshall Goldsmith

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On Friday, May 10, I traveled to San Diego, California, for a learning-filled Saturday with Marshall Goldsmith, author of several best sellers worldwide, considered the #1 Executive Coach in the world and among the top ten Business Thinkers in the last eight years.

The invitation to participate from a group of 22 excellent professionals from various countries came to me a few days before and I was filled with enthusiasm to have the opportunity to work directly with a person whom I deeply admire.

The programme, which included a workshop, skills training, and a reception at Marshall Goldsmith’s home, exceeded my expectations.

A co-creation of learning about the leadership of the future; he feedforward as a fundamental tool to implement behavioural changes, recognised by the people around us; best executive coaching practices and a special space dedicated to female leadership.

The atmosphere and energy were extraordinary, in harmony with learning and sharing experiences. A great generosity from Marshall Goldsmith, his team, his wife and all the participants.

The workshop was filmed and will be integrated into the documentary that is being produced about the work and legacy of Marshall Goldsmith, which will be available later in 2020.

Being a better person and a better professional is a constant learning process. In this growth process we can ask ourselves, daily or weekly:

Did I do my best in?

  • Have clear objectives
  • Work to achieve my goals
  • be happy
  • Finding meaning
  • Build positive relationships
  • Be fully committed

“Life is Good.”

a hug,

Fatima Ribeiro

 

See also my article on Future Leadership

Books on leadership and professional development, including How Women Rise

Two professionals shaking hands during a meeting

Mapping Change

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We begin each year with the purpose of implementing changes in our lives, but in most cases, for lack of a true plan, our intentions fade during the first weeks of the beginning of the year.

Establishing a change map, with its objectives and action plan, implementing the action plan, monitoring progress, evaluating progress, introducing modifications if necessary and celebrating the successes achieved is, in general, difficult to implement individually and autonomously.

The support of a professional Coach, properly trained and certified, whose objective is to facilitate the change intended by the Coachee, significantly supports the change process.

To define the objectives of the coaching process, it is important to identify the level of well-being and performance at which the Coachee is, the performance and well-being matrix developed by Anthony M. Grant being a very good tool.

Different combinations of well-being and performance levels require different coaching strategies and styles. A client with a low level of well-being and high performance requires different strategies compared for example to a client with a high level of well-being and high performance.

The solution-focused coaching process, with how questions, is more effective than the problem-focused one, with why questions.

A solution-focused mindset has a positive correlation with levels of well-being, self-regulation, and resilience.

A solution-focused process, in alliance with a positive and trust-based coaching relationship between Coach and Coachee, has a multiplying effect on the results of the coaching process.

The process is much more effective depending on the level of self-knowledge and self-awareness developed by the Coachee.

The most effective self-reflection process is one focused on the future, on finding solutions. Reflection focused on the past is reflection focused on problems not solutions.

Solution-focused self-reflection supports monitoring of the action plan and self-awareness supports the evaluation of performance and well-being and the recognition of achievements. If necessary, and for greater alignment at each moment between actions and objectives, the Coachee can implement changes in their action plan.

The objectives established in the coaching process are not limited to objectives defined in a SMART way (specific, measurable, achievable, realistic and defined in time), they can also be learning and development objectives, maintaining a positive approach, in solutions that translate into actions.

In my coaching processes we end each session with the recognition and celebration of the learning from the session. The learning is integrated into an action plan, whose actions are consistent with the solutions identified in the session and with the objectives defined by the Coachee.

A coaching process focused on solutions and aligned with well-being translates into greater effectiveness.

Fátima Ribeiro, Associate Certified Coach (ACC) by ICF

 

The article was written based on my interpretation of the presentation in ICF Advance, “Success factors in the coach-coachee relationship and the role of self-reflection and self-insight in Coaching” de Anthony M. Grant, Ph.D., reconocido investigador y autor en Psicología del Coaching.