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Executive Presence: How to Influence and Make an Impact

This article was originally published in the newspaper “La Estrella” and is part of a biweekly column from the ICF Panama Chapter to disseminate what Professional Coaching is. It seeks to inform, create more awareness and differentiate professional coaching, in which the Coach is governed by ethical principles and is continually improving his or her skills.

See the original article in this Link.

 

Developing executive presence is one of the objectives that professionals and executives most seek in coaching processes since it helps to have greater impact and influence.

In an increasingly complex, interconnected, and rapidly evolving world, with more virtual than in-person interactions, where many collaborators work in matrix structures and belong to multiple teams, where power structures change, developing a system mindset, understanding connections, reading context, and developing relationships is increasingly relevant.

Some of the strategies of current professionals to be able to successfully surf the waves of change are:

  • deploy active listening and be present in every interaction,
  • create greater value with and for your people of interest,
  • have greater impact in your communications and interventions,
  • develop a growth strategy with a clear purpose,
  • simultaneously manage work, career, and personal and family life,
  • structure an active network of allies, mentors and sponsors.

In a coaching process, it is important to clarify with the client their understanding of what it means for them to develop executive presence, supporting them to analyse and prioritise their objectives, define their measures of success, and focus their action plan on the 20% that allow 80% of the results.

In the process of self-knowledge and self-management, it is key to clarify the purpose, the client’s north, and establish with them the predisposition to change, to let go of what no longer serves them, in a relationship of benefit versus cost. In many cases the cost is letting go:

  • an attachment to past behaviours and success factors,
  • the idea of control,
  • making excuses – not remaining a victim of circumstances,
  • the excessive need to be “I”,
  • thoughts and emotions from the past, opening to create a new and more emotionally agile version of the “I”.

It is opening oneself to uncertainty, not knowing, having to develop new resources and different solutions, seeking the opportunity and gift of each unforeseen situation.

In the process of self-knowledge, the coach supports the client to:

  • recognise your personal power and authenticity, your competencies, experiences and knowledge, what you bring to the table;
  • to evaluate how he presents himself in different situations, how he empathizes and creates rapport and relationships of trust, how he responds to others and in crisis situations, what are the triggers that can arise and that must be taken care of;
  • and what is the value and impact you want to create, what new perspectives or emotional changes can you bring to enhance solutions in critical situations.

Achieving the intended results with well-being also requires the client to work on continuous feedback with their stakeholders. It is important to map your people of interest, who your key internal and external stakeholders are, expanding your sphere of influence and impact, defining what formal and informal power structures to take into account, and what value to create with and for each stakeholder.

A process of continuous feedback and alignment of expectations allows the client a more real knowledge of the evolution of the perceptions of their people of interest, preparing them for faster strategic action in situations of changes in the organisational or business context.

A professional coach supports his client in his development process, stimulating reflection and creativity: “what if…?”, “what would happen if…?”, “what else…?”; acting as a mirror for the client: “this is what I am hearing”, “this is what I am observing”; stimulating the discovery of new lines of action: that “haven’t you tried yet?” “How would you say it?”, “How would you do it?”, and in some cases also supporting the client with experimentation or role play techniques that allow them to visualize different perspectives and actions and try them in a safe environment, in a continuous process of reflection, action and learning.

Author: Fátima Ribeiro

The author is ACC (ICF Associated Certified Coach), Coach in professional development, leadership and teams processes, and member of the Board of Directors of ICF Panama.

Two people talking during a coaching session

Do we need to change for 2022?

This article was originally published in the newspaper “La Estrella” and is part of a biweekly column from the ICF Panama Chapter to disseminate what Professional Coaching is. It seeks to inform, create more awareness and differentiate professional coaching, in which the Coach is governed by ethical principles and is continually improving his or her skills.

See the original article in this link.

 

We live in a context in which change is no longer an event but a constant; in which stopping, thinking and consciously dedicating time to learning is increasingly important (as well as difficult due to the pace of life) to face the challenges of the future.

 

We are approaching the end of the 2021 year and I invite you to pause, reflect and integrate the lessons learned and plan for 2022.

 

How are the changes affecting us as individuals, families, teams and organisations?

  • What do we see and credit? What thoughts inhabit us? What beliefs are we focusing on?
  • How do we work and relate? What alliances, relationships and connections are we building?
  • Who are we being at different times, with different people and in different contexts?

 

Bringing awareness to how we feel, think, and are impacting our people of interest is important in a process of learning and change.

 

Complementarily validate our perception, with the perception of others, in periodic feedback and feedforward actions (suggestions for improvement) from our people of interest.

 

Having identified our values, talents, aspirations, patterns, environments in which we flourish, reactions and the impact on others, brings us a higher level of self-knowledge and self-awareness and allows us to clarify our strengths and weaknesses, perceive what differentiates us, what internal barriers we perceive, what resources we need and what we want to learn to enhance our value proposition considering the opportunities and threats of the context.

 

Identifying our triggers and perceiving where the stimuli that impact us come from helps us choose the behaviours that best serve our objectives, and not use emotional volatility as a tool for self-management and in the management of others.

 

Where are we on the curve of change? In denial, in resistance, in acceptance, in developing capabilities, or committed, investing time and resources in the process?

 

And what happens in our teams and organisations? How are they reacting to daily challenges, uncertainty and change? What are we looking at and co-creating? What value are we creating?

 

Environments of trust, psychological safety, high standards and responsibility, in which error is part of the learning process, are conducive to learning, taking risks and consequently more prepared for change as a constant. Conversely, environments of high control, micromanagement and low psychological security are related to anxiety and stress in change situations.

 

Having identified what communications we are having the majority of our time is also crucial in the context of change. Are we in the inform, say and ask? In persuading and negotiating? In co-creating and transforming? What mix of the three do we currently have and which one would we like or need to have?

 

The purpose of an organisation is changing, from creating value for shareholders to creating value for all stakeholders. What value are we creating for our internal and external stakeholders? What would our collaborators, teams, clients, suppliers and other stakeholders tell us about the path we are traveling and that we have to travel? What can we not stop paying attention to today, tomorrow and the future, in this context of change as a constant?

 

Increasingly, the management of polarities is a constant. Some examples of polarities we may be navigating are: results and well-being; today, tomorrow and the future; management and innovation; be strategic and operational; individuality and diversity. The current challenge is to manage both polarities simultaneously. It is shared leadership. It is developing a systemic vision, reinforcing relationships, connections and alliances.

 

An individual, executive, group or team coaching process supports, among others, creating new possibilities from the purpose and vision of the future, identifying patterns, adopting a perspective of curiosity, promoting creativity, trust, experimentation and responsibility. A professional coach, according to their specialty, has tools to support you on this path.

 

Author: Fátima Ribeiro

The author is a Coach in Professional Development, Leadership and Teams processes, ACC (ICF Associated Certified Coach), and member of the Board of Directors of ICF Panama.

A professional leading a team working session beside a whiteboard

Developing Leaders as Coaches

This article was originally published in the newspaper “La Estrella” and is part of a biweekly column from the ICF Panama Chapter to disseminate what Professional Coaching is. It seeks to inform, create more awareness and differentiate professional coaching, in which the Coach is governed by ethical principles and is continually improving his or her skills.

See the original article in this link.

 

The three main Coaching modalities used in organisations are:

  • External coach, professional with training in coaching who is hired by the organisation for specific processes on a one-time or continuous basis.
  • Internal coach, professional with training in coaching and who practices it within a single organisation, being part of its staff.
  • Leader Coach, manager or supervisor who uses tools and coaching skills in his role as a leader.

 

Some of the challenges of the leader as coach are:

  • How can I effectively coach all my collaborators individually in the limited time I have on a daily basis?
  • How can I do this “virtually”?
  • How can I continually improve my skills?
  • How do I use coaching tools with my team collectively so they can apply them to each other and we can create a culture of team development?

 

To develop as a leader as coach, the leader needs to have specific training for this purpose, which allows the development and application of coaching competencies in the organisation in an ethical and professional manner.

 

The basis for coaching training are the 8 competencies defined by the ICF – International Coaching Federation, divided into 4 large groups:

 

  1. Foundational Competencies or Foundations
    1. Demonstrate ethical practice
    2. Embody a coaching mindset
    3. Co-Create the relationship
    4. Establish and maintain agreements
    5. Cultivate trust and security
    6. Maintain presence
    7. Communicate effectively
    8. Actively listen
    9. Evoke awareness
    10. Cultivate learning and growth
    11. Facilitate the growth of each client

 

This is a very brief description of the competencies by the author for the purposes of this article, and for a broader and more precise definition we recommend consulting them on the ICF website:

 

  • Demonstrate ethical practice, understanding and consistently applying coaching ethics and standards.
  • Embody a Coaching mentality that is open, curious, flexible and focused on the coachee.
  • Establish clear agreements with the coachee, and with the different stakeholders, where applicable, about the relationship and coaching conversations, process, plans and goals, among others.
  • Cultivate trust and security, creating in partnership with the coachee a safe and supportive environment that allows them to share freely, in a relationship of mutual respect and trust.
  • Maintain presence, giving your full attention to the coachee, using an open, flexible, grounded and confident style.
  • Active listening, focused on what the Coachee is or is not saying, for complete understanding in the context of the Coachee’s systems, supporting the client’s self-expression.
  • Evoke awareness, facilitating the coachee’s understanding and learning through the use of tools and techniques such as powerful questions, silence, metaphors or analogies.
  • Facilitate growth, to transform learning, knowledge and vision into action, promoting coachee autonomy.

For a more effective development of coaching skills, support in the training process with professional coaches, mentors and/or supervisors, and internally with peers and sponsors that promote the development of a coaching culture in organisations contributes.

 

Leaders, through the use of coaching tools, contribute to change in culture, promoting a focus on solutions, not problems. They also promote the development of communication and relationships, and an improvement in the trust and commitment of their collaborators. Lastly, the use of coaching tools helps employees become empowered, focus on solutions, and seek support to solve problems themselves.

 

International studies show that coaching is key in developing high-performance teams.

 

Author: Fatima Ribeiro

The author is ACC (ICF Associated Certified Coach), Coach in professional development, leadership and teams processes and member of the Board of Directors of ICF Panama.

Professionals meeting in an informal workspace

The leadership revolution

 

This article was originally published in the newspaper “La Estrella” and is part of a biweekly column from the ICF Panama Chapter to disseminate what Professional Coaching is. It seeks to inform, create more awareness and differentiate professional coaching, in which the Coach is governed by ethical principles and is continually improving his or her skills.

See the original article in this link.

 

The way we think about leadership must change. We think there is a “leadership crisis”, but in reality we do not know what the leadership of the future should be like.  The global study “Tomorrow’s Leadership and the necessary revolution in the development of today’s Leadership” sought to explore this question and summarize some findings.

This study published by Henley Business School, United Kingdom, led by Professor Peter Hawkins, researcher, author and developer of a systemic team coaching methodology, reflects on four key questions:

  1. How will the leadership needed in the organisations of tomorrow be different versus the leadership of today?
  2. What needs to be developed for the leadership of tomorrow?
  3. How appropriate is today’s best practice for developing tomorrow’s leadership?
  4. What else needs to be done?

Some of the main challenges that leaders consider will impact them in the next 20 years are:

  1. A relentless and accelerated transformation of organisations
  2. A technological and digital evolution
  3. Change in business models, disintermediation and “uberization”
  4. Fewer collaborators in organisations and increasing stakeholder complexity
  5. Globalization
  6. Climate change and
  7. The need to learn and adapt faster.

These challenges are interconnected, each driving and being driven by the others.

In a context of incessant transformation, change is no longer just an event, but a constant worldwide, impacting organisations at an accelerated pace, affecting not only the individual but also the organisation itself. The global trends identified are: changing demographics, change in the workforce and ways of working, political instability, economic unpredictability, market volatility, globalization, climate change and migration.

The impact of digitalization, robotics and outsourcing contribute to “hollowing out” the organisation. Tomorrow’s leaders will have fewer people to manage and a growing, diverse and complex number of groups and organisations with which they will need to partner to succeed. Leadership changes from vertical to horizontal, leading not only the organisation, but also creating partnerships and synergies with different interest groups to be successful. Developing alliances and working through networks is an essential leadership competency.

Thinking and being alert globally, understanding global trends and adapting agilely to the unexpected is another leadership competency. The learning capacity of leaders and organisations must consider the speed at which the environment is changing to prevent extinction.

The study identifies the following changes in leadership as necessary:

  1. From ‘leading my people’ to ‘orchestrating business ecosystems’
  2. From “heroic individual leaders” to “collective and collaborative leadership”
  3. Leadership driven by purpose and value creation for all stakeholders.
  4. From serial and fragmented innovation to working simultaneously in three time frames (today, tomorrow and the future).
  5. Embracing multiple individual diversity and also systemic diversity
  6. The leader must be a developer of others.
  7. Leadership must be able to maintain a high level of motivation in diverse generations of collaborators.
  8. The ethical maturity necessary to live in a transparent world.
  9. The importance of creating successful alliances and networks

The study highlights the need to evolve towards greater leadership maturity and ethical maturity, the importance of creating value for all stakeholders, developing greater awareness of the organisation’s diversity, and the importance of collective and collaborative leadership.

This change can be facilitated through systemic coaching, which brings the perspectives of different stakeholders to teams, supporting them to work connected with purpose and a vision of success, promoting the development of trust to increase the quality of engagement, the development of relationships, alliances and connections, and the co-creation of solutions that promote organisational learning.
Fatima Ribeiro

The author is ACC (ICF Associated Certified Coach), Coach in professional development, leadership and teams processes and member of the Board of Directors of ICF Panama.

Poster for the Communication: A Key Leadership Skill workshop

Communication: A Key Leadership Skill — Panama, 13 June 2019

The global corporate world increases the value it attributes to the management of the human factor in both its self-reflective (knowledge and self-management) and social (relationships and well-being) dimensions.  Every form of communication (relational, attitudinal, spoken or written) becomes a key element for the integration of business management with talent management.

Communication is a fundamental human skill for the development and sustainability of interpersonal and organisational relationships that are based on a shared culture and individual codes of behaviour.

Effective communication (multidirectional, intentional and authentic) streamlines planning, enhances results, promotes motivation, consolidates culture and also supports the development of processes.

The leader’s ability to manage himself and generate collaborative and stable environments between talent and teams, enhancing everyone’s performance, thus has an important impact on the creation of value and the sustainable development of organisations.

In this context, together with Veronica Z. Herrera, expert in Self-knowledge, Interpersonal Communication and Assertiveness, we developed the workshop “Communication: Key Competence in Leadership to be held on June 13 in Panama City.

In this workshop we will be addressing topics focused on:

  • Discussion of global models of self-management and interaction aimed at building effective multidirectional relationships.
  • Within the framework of Emotional Intelligence and Collaborative Leadership for talent and team management.
  • Understanding of 2 key concepts: Empathy and Assertiveness.
  • Practice of 3 key interaction skills: Listening, Asking, and How to say NO.

Join us and benefit from promotional conditions until May 31.

Contact me here.

Fátima Ribeiro

Communication workshop programme: Key Competence in Leadership